MultiWash Support

Below, we provide the answers to the most frequently asked questions. If you need support in connection with a different issue, call our infoline or send us an e-mail.

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How to use MultiWash system?
  1. Check car washes map
  2. Confirm whether reservation at a particular date and hour is possible by calling the car wash or visit the car wash
  3. Pay for washing with SMS code, sending the number of the product and the number of the car wash to 4360 (e.g.: P2M34)
  4. You will find the numbers of car washes in MultiWash application or on MultiWash.pl website
How to download MultiWash “app” to your smartphone?
  1. Find MultiWash application in Google Play or AppStore with your smartphone.
  2. After you found it, click it in order to install the app at the desktop of your smartphone.
  3. Many web browsers available for smartphones have the option of adding a website as a desktop shortcut.
  4. After entering MultiWash.pl website, click the icon at the bottom of smartphone screen (a square with an arrow pointed upwards), than click “go to starting screen” icon.
  5. That way, you will gain access to the MultiWash system with one click!
Where can I use MultiWash system?
  1. The MultiWash system operates across Poland.
  2. In order to check, where the closest car wash is located, check the map in the application or at www.MultiWash.pl
  3. Note: The MultiWash system operates only in the car washes visible at the map of MuliWash application and at www.MultiWash.pl
May trucks and pick up and delivery vans use the MultiWash system as well?
  1. Yes, but you have to check which MultiWash system car wash offers the services of this kind.
  2. In order to do that, find the car washes locations that interest you and check whether the car wash you selected is marked with “XXX” icon.
  3. NOTE: Only in the car washes marked with “XXX” icon enable washing a truck and/or a pick up and delivery van.
How can I join MultiWash system or log into that system?

If your company owns more than two vehicles and you want to use our services, send us an e-mail to biuro@multiwash.pl

May I change my limit myself?

In order to change the limit, contact Fleet Manager or a person responsible for the vehicles fleet management in your company.

Is there a MultiWash infoline?

Yes – from 9:00 to 18:00 we are at your disposal. Call the number: 606 655 855.

To whom should I submit the complaint if a vehicle has not been properly washed?

If you would like to report comments or reservations regarding the quality of the service, inform about it directly the manager of the car wash you have used.

MultiWash washing programmes
  • P1 Manual washing (manual washing of coachwork, drying of vehicle body, cleaning of car glass from outside)
  • P2 Set (P1 programme + tidying up of the vehicle interior and boot completely)
  • P3 Manual washing + wax (P1 Programme + manually applied colourless wax)
  • P4 Set + wax (P1 + P2 Programme + manually applied colourless wax)
  • P5 Interior cleaning (P2 programme without vehicle cleaning)
  • P6 Interior laundering (P2 programme + laundering of headliner, seats, floor, rugs, door pads)
  • P7 Washer fluid
biuro@multiwash.pl
CONTACTMultiWash
Convenient subscription for washing and cleaning vehicles in the largest hand car wash network in Poland
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APPLICATION Download MultiWash
MultiWash application is available in Google Play and in AppStore
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